GET IN TOUCHWe'd Love to Hear From You
Whether you have a question about an auction, a lot, or selling your collection our team is here to help.
General Inquiries
Questions about our platform, upcoming auctions, or how to register to bid. Email link: [email protected]
Consignment & Valuation
Interested in selling your antique rugs, fine art or collectibles? We offer free initial valuations with no obligation. Email link: [email protected] Subject: Consignment Inquiry
Response Time
Our team responds to all inquiries within 2 business days. For urgent auction questions, please indicate in your subjec line.
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OUR DETAILS
HeritageBids
HeritageBids is an online auction platform. We do not have a physical showroom at this time. All auctions are conducted online.
For questions about a specific lot or auction you are registered for, please include your paddle number and auction name in your message.
auctions.heritagebids.com
QUICK ANSWERSFrequently Asked Questions
How do I register to bid?
Create a free account at auctions.heritagebids.com and then register for the specific auction you wish to participate in. Registration is free and approval is typically granted within 24 hours.
How do I consign an item?
Send us photos and a brief description of your piece to [email protected]. Our specialists will respond with a free initial valuation within 5 business days.
What is the buyer's premium?
HeritageBids charges a 15% buyer’s premium on all lots lower than the industry standard of 20-25%.
Do you ship internationally?
Yes. We work with specialist art and antique shippers who handle domestic and international delivery. Shipping costs are calculated after the auction and vary by location and item size.
What payment methods do you accept?
We accept all major credit cards and bank transfers through our secure Stripe payment system.
Can I visit items in person before bidding?
HeritageBids is an online platform. We do not have a physical showroom. However, condition reports with detailed photos are available for all lots upon request.
Ready to Start Bidding?
Browse our current auction catalog and discover something extraordinary.