Privacy Policy

Introduction

HeritageBids (“we”, “us”, “our”) operates the websites heritagebids.com and auctions.heritagebids.com. This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to it.

By using our websites or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information:

Information you provide directly:

• Full name and email address when you create an account
• Phone number and mailing address when provided
• Billing and shipping address when completing a purchase
• Payment information (processed securely through Stripe — we do not store card details)
• Communications you send to us by email or through our contact form

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our websites
• Referring website or search terms used to find us
• Device type and operating system

2. How We Use Your Information

We use your personal information to:

• Create and manage your HeritageBids account
• Process auction registrations and verify bidder eligibility
• Process payments and issue invoices
• Communicate with you about auctions, lots and your bids
• Send auction-related emails including outbid notifications and winning bid confirmations
• Send marketing emails about upcoming auctions (you may opt out at any time)
• Comply with our legal obligations
• Improve our website and services

3. Email Communications

By creating an account at HeritageBids, you agree to receive transactional emails related to your account and auction activity. These include:

• Registration confirmation
• Bid confirmation and outbid alerts
• Winning bid notifications
• Invoice and payment confirmation

You may also receive marketing emails about upcoming auctions and new catalog releases. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email.

4. Sharing Your Information

We do not sell your personal information to third parties. We share your information only in the following circumstances:

• Service providers — we share information with trusted third-party providers who help us operate our business, including Supabase (database), Stripe (payments) and Resend (email delivery). These providers are contractually bound to protect your data.
• Legal requirements — we may disclose information if required by law or in response to a valid legal request.
• Business transfers — in the event of a merger or acquisition, your information may be transferred as part of the business assets.

5. Cookies

Our websites use cookies to improve your experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

We use cookies for:

• Keeping you logged in to your account
• Remembering your preferences
• Analyzing website traffic through analytics tools

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our websites.

6. Data Security

We take the security of your personal information seriously. We use industry-standard security measures including encryption, secure connections (HTTPS) and access controls to protect your data.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will retain certain information as required by law or for legitimate business purposes such as fraud prevention.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to data portability

To exercise any of these rights, contact us at [email protected].

9. Children’s Privacy

HeritageBids is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The current version will always be available at heritagebids.com/privacy-policy.

11. Contact

For questions or concerns about this Privacy Policy, contact us at [email protected].